SMART and Saltash Community School are pleased to be able to offer an IT Apprenticeship position to a driven and passionate individual. An Infrastructure Technician provides support to students and colleagues, helping them to be productive when using technology, by problem solving and trouble-shooting non routine problems.

Weekly wage: £153.55

37 hours per week

Fixed Term Contract – 18 months

Apprenticeship level: Advanced Level 3 (A level)

Closing Date: 17th February 2021 11:59 PM

Apprenticeship summary:

To contribute to the effective running of all aspect of the Trusts’ computer networks and ICT facilities; including the provision of support for the computer and electronic communication systems on a day to day basis.

To work in a supported learning environment to develop the skills and knowledge to complete a college qualification in order to secure employment and progress in an IT field.

To gain insight and practical hands on experiences in the Trusts’ infrastructure and systems including, but not limited to:

• Management of Active Directory & Group Policy
• Physical Server Maintenance & Diagnostics
• Management of VMware Clusters & Virtual Machines
• Fully Managed, Follow-Me Print System
• Helpdesk Ticketing System – Supply first line support to staff and students
• Asset Management
• CCTV
• AV & Peripheral Maintenance/Installation
• Stock Control & Management
• Preventative Maintenance, PC & Laptop Repairs
• Carry out daily checks of ICT Suites and other tech equipment

Additional responsibilities:

• To be aware of and adhere to all Trust and Academy policies, maintaining confidentiality at all times.
• Be responsible for promoting and safeguarding the welfare of young people s/he is responsible for, or comes into contact with.
• To be responsible for your own continuing self-development, undertaking training as appropriate with the support of your line manager.
• To be a team member; undertaking other duties appropriate to the grading of the post as reasonably required and directed dependent upon the needs of the Trust. The Trust reserves the right to revise this job description at any time.

Requirements and prospects:

Desired skills:

• Knowledge of PC and laptop repair/troubleshooting
• Analytical and problem solving skills
• Good communication and inter-personal skills
• Ability to work independently and to take responsibility
• Can use own initiative
• A thorough and organised approach
• Ability to work well within a team
• Ability to communicate effectively in a variety of situations
• Maintain productive, professional and secure working environment
• Ensure tasks are completed on time
• Ensure clear and professional communication with both staff and students
• A good knowledge of IT systems such as Microsoft Excel and Word

Personal qualities:

• Adaptable and flexible approach to work
• A passion to learn and develop
• Broadminded and calm personality
• A sense of humour
• Honest and trustworthy
• Motivated

Desired qualifications:

• You will be willing to complete and undertake the Infrastructure technician Apprenticeship Level 3
• Candidates must have good GCSE Grades in English and Maths
• Computer science L1 or L2 would be an advantage

Things to consider: 

In April 2020, the National Minimum Wage for Apprentices rose to £4.15 per hour. This applies to 16-18-year-old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. If you want any advice on your pay, you can contact the Pay and Work Rights Helpline. Otherwise, all learners come under your normal terms of employment ranging from holidays, to sick pay and disciplinary process

Training provider:

ACHIEVEMENT TRAINING LIMITED

Applications for this apprenticeship are being processed by Achievement Training Ltd

You will receive specific on the job training from the employer in your workplace. Off the job, Achievement Training will provide training in the following:

• Level 3 Infrastructure Technician Standard
• Apprentices without Level 1 English and Maths (A*-C or 9-4 GSCE) will need to achieve this level and take the test for Level 2 English and Maths prior to completion of their Apprenticeship
• Apprenticeship standard
• Infrastructure technician
• Level 3 (A level)

We are committed to safeguarding and promoting the welfare of children. All offers of employment will be subject to the successful candidate undertaking an enhanced criminal record check (paid for by the school).

SMART and Saltash Community School are pleased to be able to offer an IT Apprenticeship position to a driven and passionate individual. An Infrastructure Technician provides support to students and colleagues, helping them to be productive when using technology, by problem solving and trouble-shooting non routine problems.

Weekly wage: £153.55

37 hours per week

Fixed Term Contract – 18 months

Apprenticeship level: Advanced Level 3 (A level)

Closing Date: 17th February 2021 11:59 PM

Apprenticeship summary:

To contribute to the effective running of all aspect of the Trusts’ computer networks and ICT facilities; including the provision of support for the computer and electronic communication systems on a day to day basis.

To work in a supported learning environment to develop the skills and knowledge to complete a college qualification in order to secure employment and progress in an IT field.

To gain insight and practical hands on experiences in the Trusts’ infrastructure and systems including, but not limited to:

• Management of Active Directory & Group Policy
• Physical Server Maintenance & Diagnostics
• Management of VMware Clusters & Virtual Machines
• Fully Managed, Follow-Me Print System
• Helpdesk Ticketing System – Supply first line support to staff and students
• Asset Management
• CCTV
• AV & Peripheral Maintenance/Installation
• Stock Control & Management
• Preventative Maintenance, PC & Laptop Repairs
• Carry out daily checks of ICT Suites and other tech equipment

Additional responsibilities:

• To be aware of and adhere to all Trust and Academy policies, maintaining confidentiality at all times.
• Be responsible for promoting and safeguarding the welfare of young people s/he is responsible for, or comes into contact with.
• To be responsible for your own continuing self-development, undertaking training as appropriate with the support of your line manager.
• To be a team member; undertaking other duties appropriate to the grading of the post as reasonably required and directed dependent upon the needs of the Trust. The Trust reserves the right to revise this job description at any time.

Requirements and prospects:

Desired skills:

• Knowledge of PC and laptop repair/troubleshooting
• Analytical and problem solving skills
• Good communication and inter-personal skills
• Ability to work independently and to take responsibility
• Can use own initiative
• A thorough and organised approach
• Ability to work well within a team
• Ability to communicate effectively in a variety of situations
• Maintain productive, professional and secure working environment
• Ensure tasks are completed on time
• Ensure clear and professional communication with both staff and students
• A good knowledge of IT systems such as Microsoft Excel and Word

Personal qualities:

• Adaptable and flexible approach to work
• A passion to learn and develop
• Broadminded and calm personality
• A sense of humour
• Honest and trustworthy
• Motivated

Desired qualifications:

• You will be willing to complete and undertake the Infrastructure technician Apprenticeship Level 3
• Candidates must have good GCSE Grades in English and Maths
• Computer science L1 or L2 would be an advantage

Things to consider: 

In April 2020, the National Minimum Wage for Apprentices rose to £4.15 per hour. This applies to 16-18-year-old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. If you want any advice on your pay, you can contact the Pay and Work Rights Helpline. Otherwise, all learners come under your normal terms of employment ranging from holidays, to sick pay and disciplinary proceess

Training provider:

ACHIEVEMENT TRAINING LIMITED

Applications for this apprenticeship are being processed by Achievement Training Ltd

You will receive specific on the job training from the employer in your workplace. Off the job, Achievement Training will provide training in the following:

• Level 3 Infrastructure Technician Standard
• Apprentices without Level 1 English and Maths (A*-C or 9-4 GSCE) will need to achieve this level and take the test for Level 2 English and Maths prior to completion of their Apprenticeship
• Apprenticeship standard
• Infrastructure technician
• Level 3 (A level)

We are committed to safeguarding and promoting the welfare of children. All offers of employment will be subject to the successful candidate undertaking an enhanced criminal record check (paid for by the school).